Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Our crew of professionals will do their best to reply to your assistance demands within approximately 1 hour. If, however, the trouble you have stumbled upon calls for the assistance of the Administrators’ =Department,= we are going to send the ticket to the technician on shift and will post a note to inform you.

  • Top quality support service

  • Top–class Customer Help Service

  • We offer you 7 days a week technical help by using a turbo–fast ticketing solution built into your Control Panel. You’re able to email us anytime about any of the applications that come installed in advance on the virtual server, which include the desired OS, the server administration panel and our in–house made Website Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Website Control Panel that is included cost–free with your virtual server, you will discover an interesting Help zone, incorporating everything you should know about monitoring your web–sites and software. We have integrated a wide range of how–to content articles and video guides that illustrate the fundamental website managing responsibilities in an understandable form.